If you are a Subscriber CC, then you can try to install Acrobat DC here:įree Acrobat Pro DC | Download Adobe Acrobat Pro DC free trialĪcrobat Pro DC will not install error 1316 account already exists What version of operating system do you work? Re you logged as administrator? You get the error message during the installation of an upgrade to the DC version >? Microsoft contacted and they couldn't figure it out says to contact Adobe.Ĭould if it you please let me know what happens when you try to install Acrobat DC on your machine. HELP HELP! I was talking from 10:30 to 14:30 today and still no luck. I was updating from Adobe Acrobat Pro XI to Adobe Acrobat Pro Dc and it will not install nor use it or allow me to uninstall Adobe Acrobat Pro XI and even with creative cloud. Update since Adobe Acrobat XI Pro, Acrobat Pro DC will not install
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